Case Study:

Synergy Credit Union × Work Time Revolution

Introduction

Synergy Credit Union has always been deeply rooted in community. Unlike traditional financial institutions, profits are reinvested directly into the communities where members live and work. As a grassroots movement created by people, for people, Synergy has consistently sought innovative ways to enhance not only its services but also the experience of its employees.

When exploring opportunities to strengthen its employee value proposition, Synergy partnered with Work Time Revolution. Not out of immediate necessity, but out of a proactive desire to improve flexibility, well-being, and organizational culture.

The Challenge

While Synergy was already attracting top talent and offering remote-hybrid work options, the leadership team recognized areas where improvement was possible:

  • Workflow and process bottlenecks

  • System inefficiencies and confusion

  • Limited awareness around work-life balance (e.g., employees not taking proper breaks)

Rather than waiting for these challenges to grow, Synergy wanted to take a forward-looking approach.

The Solution

Through its collaboration with Work Time Revolution, Synergy embarked on a diagnostic process to uncover hidden challenges and opportunities. Key initiatives included:

  • Monthly Challenges: Focused efforts such as “clearing bottlenecks” gave employees a structured way to address obstacles.

  • Leadership Training: Tailored sessions provided managers with tools for leading effectively in modern, flexible work environments.

  • Culture of Renewal: Encouraging breaks, reflection, and intentional scheduling helped employees refuel and maintain productivity without burnout.

The Results

The impact of Work Time Revolution’s approach was clear:

  • Improved Creativity & Focus: Employees began taking proper breaks, which boosted energy and innovation.

  • Healthier Work Mindset: Staff reported leaving work without guilt or anxiety, knowing they had plans in place to complete unfinished tasks.

  • Resilient Organizational Culture: By normalizing iteration: try, fail, reflect, and repeat, Synergy embraced a growth-oriented mindset.

  • Preparedness for the Future: With AI and other technological shifts changing the workplace, employees now have the mental space and flexibility to adapt.

Testimonial Highlights

  • “The work we’ve done with Work Time Revolution has really helped open up a different mindset in our organization.”

  • “People are talking about leaving at night, shutting down their computers, and actually feeling good.”

  • “Work Time Revolution really helped to unlock the proper mindset to be able to find solutions.”

Conclusion

By working with Work Time Revolution, Synergy Credit Union has enhanced its employee experience, fostered resilience, and built a forward-thinking workplace culture. This partnership exemplifies how organizations can proactively prepare for future challenges while supporting the well-being of their people.

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